Privacy Policy

At DT Malware Safe, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, process, and secure information when you use our website and software applications.

1. Information We Collect

We collect data to provide better security telemetry and diagnostic services to our users. This includes:

• Personal Information: Contact details such as name and email address when you submit our contact form or purchase a plan.
• Telemetry Data: Anonymized security logs, threat metadata, and file hash information needed to identify malware.
• Device Information: Operating system versions, browser types, and hardware architectures to ensure compatibility.

2. How We Use Your Information

Your data is processed strictly for the following purposes:

• To operate and maintain our security scanning engines.
• To process transactions and manage your account plans.
• To respond to your inquiries and support requests.
• To analyze aggregated threat vectors to update our global signature database.

3. Data Protection and Encryption

We implement industry-standard security protocols to protect your information. All data transmissions are encrypted using Transport Layer Security (TLS), and databases containing credentials or payment logs are protected with strict access control lists (RBAC).

4. Third-Party Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website or hosting services, so long as those parties agree to keep this information confidential.

5. Your Rights Under GDPR and CCPA

Depending on your jurisdiction, you have the right to request access to your personal data, request correction or deletion, object to the processing of your data, or request data portability. To exercise these rights, contact us at privacy@dtmalwaresafe.com.