Frequently Asked Questions

DT Malware Safe is an AI-powered real-time anti-malware application that protects Windows, Mac, iOS, and Android devices using heuristic analysis, sandbox isolation, and cloud threat intelligence.

Unlike standard antiviruses that rely strictly on signature databases of known viruses, DT Malware Safe uses AI-powered heuristic behavior analysis to block zero-day attacks and ransomware before they execute, alongside sandbox file isolation.

No. DT Malware Safe features a local heuristics engine that runs scanning rules directly on your device offline. However, connection to our Cloud Threat Intelligence database provides enhanced zero-day protection.

DT Malware Safe supports Windows 10 & 11 (64-bit), macOS 11 (Big Sur) and newer, Android 8.0 and newer, and iOS 14.0 or newer.

Simply sign up for a plan, download the installer for your device from your dashboard, run the file, and follow the simple on-screen instructions to get protected in under 2 minutes.

Yes. DT Malware Safe is designed to operate seamlessly without conflicts alongside Microsoft Defender or other third-party security utilities, acting as a secondary dynamic defense layer.

It combines signature-based malware database scanning, heuristic behavioural analysis, sandbox isolation for suspicious files, and a continuously updated cloud threat intelligence database to detect both known and zero-day threats.

DT Malware Safe achieves a 99.97% malware detection rate in independent lab testing, with fewer than 0.01% false positives across 50+ million tested samples.

Ransomware Rollback monitors file modifications. If it detects a ransomware cryptor attempt, it instantly kills the malicious process and restores your files to their pre-encrypted states using localized shadow cache copies.

Yes. The Free plan includes real-time protection and scans up to 100 files at a time. Paid plans start at $4.99/month and unlock scheduled scans, cloud backup, priority support, and more.

We offer a 30-day money-back guarantee on all our paid plans. If you are not completely satisfied, contact support within 30 days of purchase for a full refund.

You can manage, upgrade, or cancel your active subscription plan at any time directly through the Billing tab in your account dashboard.